Privacy Policy

Last Updated: 9 November 2024

Evo Events is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or register as a vendor.

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Refund Policy

1.  Evo Events does not offer refunds; however, credits for future bookings will be provided in case of cancellations (see cancellation policy)

Cancellation Policy

1. I understand cancellations will place me on the waiting list with no guaranteed return bookings.
2. I agree that no credits will be issued for cancellations made 14 days or less before the event.

Outdoor Market Disclaimer

1. I acknowledge the market is outdoors with no rain plan and accept the risks of rain or event postponements.
2. I understand no refunds will be given for weather-related cancellations or rescheduling.
3. I accept that in the event of a rainout, I will receive a 50% credit for the next event.

Vendor Responsibilities

1. I will adhere to the Night Market setup schedule: setup starts at 12 pm, must be completed 1 hour before the event starts (4pm for friday events and 3pm for Saturday events), and strike is at 10 pm.
2. I will provide my own items, if needed, such as gazebos, cords, pens, glasses, extension cords, tables, and chairs.
3. I will maintain a clean, tidy table and dispose of rubbish in designated skips.
4. I will not leave my rubbish for others to clean up after the market. 

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1. Information We Collect

• Personal Information: We collect personal information you provide to us, such as your name, email address, phone number, and business details when you register as a vendor, contact us, or complete forms on our website.
• Usage Data: We collect information about how you interact with our website, including your IP address, browser type, pages visited, and other analytical data to improve your browsing experience.
• Cookies: Our website uses cookies and similar technologies to personalize your experience, analyze site traffic, and track user behavior. You can adjust your browser settings to disable cookies, though this may affect certain functionalities on our site.

2. How We Use Your Information

• To Facilitate Event Participation: We use your information to process vendor registrations, manage bookings, and provide essential updates related to your participation in Evo Events.
• Communication: We may send you important notices, such as event updates, confirmations, and changes to our terms and policies.
• Marketing: With your consent, we may send promotional materials and event announcements. You can opt out of marketing communications at any time.
• Improving Our Services: Usage data helps us monitor and improve our website and tailor our services to better serve vendors and visitors.

3. Information Sharing and Disclosure

• Third-Party Service Providers: We may share your information with third-party vendors who assist in operating our website and managing events. These third parties are required to protect your information and only use it for specified purposes.
• Legal Requirements: Evo Events may disclose your information if required by law, such as in response to a court order or legal process, to protect our rights, or to ensure the safety of our users.

4. Data Security

We implement various security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

• Access and Update: You can request access to or correction of the personal information we hold about you.
• Opt-Out of Marketing: You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
• Delete or Restrict Use: In certain cases, you may request that we delete or restrict the use of your personal information, subject to legal obligations.

6. Third-Party Links

Our website may contain links to third-party websites. Evo Events is not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will promptly delete it.

8. Changes to This Privacy Policy

Evo Events reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the updated date will be reflected at the top. Continued use of our services after changes are made constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@evoevents.co.za.